Video Remote Interpreting (VRI) allows our clients to access a foreign language interpreter on-demand through an iPhone, tablet, or other smart device using our software application, On Demand Interpreter (ODI).
How our software, On Demand Interpreter (ODI) Works…
On Demand Interpreter has a proven track record of providing reliable video interpreting services.
Our automatic call distribution platform handles over 40,000 face-to-face video calls per day. Each interaction is completely confidential and HIPAA compliant.
With ODI, your high-quality, user-friendly video service is located in the cloud and requires no special training, eliminating the costs of new equipment, infrastructure, and specialized IT staff. The downloadable application is compatible with a variety of tablets, including the Apple iPad, Android tablet, laptops (Windows or Mac), and many other hand-held mobile devices (iPhone and Android).
ODI is completely interoperable and will integrate with your existing hardware, including your current cart solutions.
Benefits of VRI using On Demand Interpreter:
- Saves money
- Improves customer satisfaction
- Provides access to a certified interpreter in over 25 languages
- No wait time! Get an interpreter in 30 seconds or less
- Affordable rate plans
- Runs on your preferred device – Apple iPad, Android tablet, and many others – or let us install it for free on your preexisting system
- Provides high-quality, HD video and audio
- Customizable to your specific translation needs
ODI is a language solution that no other company can offer.
Acutrans is a certified Cisco Reseller and can ensure constant adherence to federal regulation and compliance. ODI was designed to reduce exposure to liability, and increase workforce efficiency and patient satisfaction. Our technology is easy and convenient to use, and completely customizable to your company’s specific needs.