Access a Video Interpreter in over 25 languages in 30 seconds or less, 24 hours a day, 365 days a year.
Acutrans’ exclusive software application, On Demand Interpreter (ODI), is the most cost-effective way for police, fire, paramedics, and emergency medical technicians to immediately connect with accurate and professional foreign language interpretation. Interpreters are trained in first responder protocols and procedures, and have received background checks.
Our interpretation services are designed by first responders, for first responders. In emergencies, time is of the essence and we want to help you save lives. Our Video Remote Interpreting (VRI) services eliminate idle time during an investigation and saves precious seconds on the street. This service provides superior outcomes in less time, limits exposures to liability claims, and lowers your operational costs.
No New Infrastructure, Equipment, or Extra Staff Needed
ODI provides a downloadable application that is compatible with a variety of tablets, including the Apple iPad, Android tablet, laptops (Windows or Mac), and many other hand-held mobile devices (iPhone and Android). The system is completely interoperable and will integrate with your existing hardware, including your current video conferencing system, eliminating extra costs for equipment and staff. The Cisco E20 Cart solution is ideally suited for trials, depositions, interrogatories, court rooms, and any other location where interpreting services are needed.
Customized Service and Support
Acutrans offers training, support, maintenance, and promotional programs to help you publicize your ODI Video Remote Interpreting (VRI) solution to your patients, staff, and community. This service will help you and your staff, make a smooth transition to this state-of-the-art technology.
ASL Video Relay Service (VRS) Calling
Acutrans customers can improve customer satisfaction by making VRS calls available through E20 or other video capable equipment. All VRS calls are provided at no charge.